PLUMBPARTS
XPress
Plumb Parts Xpress is an innovative on-demand platform that connects plumbers, heating engineers and homeowners with genuine plumbing, heating and boiler spares from trusted local merchants.
Offering fast, reliable delivery, an easy-to-use mobile app and access to thousands of products, PlumbParts Xpress helps customers find the parts they need quickly, reducing downtime and keeping jobs moving efficiently.
Work produced for PlumbParts Xpress
Merchant Portal and Admin
Managed and maintained product data for the Plumb Parts Xpress merchant portal, uploading and organising stock, pricing, product descriptions, images and eCommerce information for new and existing merchants. Ensured product listings were accurate, consistent and optimised to provide a seamless shopping experience for customers while supporting merchant onboarding and platform growth.
App Design
Designed the user interface and user experience for the Plumb Parts Xpress iOS and Android app, creating intuitive layouts, user journeys and functionality to deliver a seamless customer experience. Planned the app's navigation and workflow, designed promotional banners and in-app marketing content, and collaborated on back-end functionality to ensure the platform was both visually engaging and highly functional.
Ecommerce Shop
Built and managed a complete Shopify eCommerce store, overseeing all aspects of the back-end including product and stock management, pricing, collections, shipping and delivery settings, payment gateways and order fulfilment. Maintained accurate product data, optimised the customer purchasing journey and implemented promotional campaigns to create a scalable, high-performing online store.
Website
​Designed and developed a fully responsive eCommerce website for Plumb Parts Xpress, creating a seamless online shopping experience for customers across the UK. Planned the site architecture, user journey and product navigation, ensuring customers could quickly find and order plumbing, heating and boiler parts for nationwide delivery. Continuously maintained and optimised the website to improve performance, usability and conversion rates.
